Privacy policy

Fujairah General Trading enterprises L.L.C as FGT, (collectively “FGT” “we”, “our”, “us”) maintains this website (the “Website”) (collectively ‘Platform’). This includes all the Platform’s information, communication, software, scripting, photos, texts, videos, graphics, images, other materials and services (collectively ‘Content’). Our Content is provided as a form of convenience for its online visitors, customers, employees and the public (collectively “user”, “users”, “you”, “your”, “yours”)

WHAT PERSONAL INFORMATION DOES WE COLLECT FROM YOU AND HOW?

FGT collects users’ personal information; this excludes storing the user’s payment details when the user visits our Platform or places an online order with us.
We may ask you for personal information at other times, including by way of example:
• When you fill any questionnaires send by us
• When you send an email to us
Our web servers also collect the I.P’s of users on our Platform. This information aggregated is to measure number of visits, average time spent on our Platform, pages viewed, among other things.

WHAT WE DO & DON’T DO WITH YOUR PERSONAL INFORMATION

FGT uses your personal information for the following:
• To ensure order processing is done & To develop enhancements on our Platform
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website to better serve you.
• To allow us to better service you in responding to your customer service requests.
• For promotional or marketing campaigns
• To help target valuable marketing, offers, executed through online ads or emails, which may be sent by third parties under contract with FGT
• With FGT vendors and suppliers, so that they may provide services

YOUR SECURITY IS IMPORTANT TO US

• Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
• We use regular Malware Scanning.
• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have restricted access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
• We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
• All transactions are processed through a gateway provider and are not stored or processed on our servers.

WHAT YOU NEED TO KNOW ABOUT OUR COOKIES

What you need to know about our cookies “Cookies” are pieces of information that we transfer to your hard drives solely for record-keeping purposes. These could involve cookies, pixel tags and/or similar technologies that track users visiting our advertising banners and hyperlinks on other websites or that store usernames and passwords. The purpose of Cookies is to better offer our users seamless access to our Platform. By using our Platform, you hereby consent that FGT may place Cookies on your device.

CHANGES TO THIS PRIVACY NOTICE
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available at https://fgteonline.com